Terms of Use
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Crava's platform, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
2. Service Description
Crava is a platform that connects customers with bakeries, cafes, and sweet shops to purchase surplus food items at discounted prices. We facilitate the redistribution of premium surplus food to reduce waste and provide affordable access to quality products.
3. User Responsibilities
Users agree to:
- Provide accurate and complete information during registration
- Maintain the security of their account credentials
- Use the platform in accordance with applicable laws
- Pick up reserved items during the specified time window
4. Food Safety and Quality
All food items available on Crava are surplus stock from our partner establishments. While we work with quality partners, users acknowledge that:
- Items are subject to availability
- Freshness periods vary by product type
- Users should inspect items at pickup
5. Reservations and Payments
When you reserve an item through Crava, you enter into a direct transaction with the partner establishment. Payment terms and refund policies are subject to individual partner terms.
6. Limitation of Liability
Crava acts as a platform connecting buyers and sellers. We are not liable for the quality, safety, or fitness of food items. All transactions are between users and partner establishments.
7. Changes to Terms
Crava reserves the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.
8. Contact
For questions about these Terms of Use, please contact us through our platform or reach out to our support team.