Privacy Policy
Last updated: January 2025
1. Information We Collect
Crava collects information to provide and improve our services. This includes:
- Personal Information: Name, email address, phone number, and location
- Transaction Data: Reservation history and preferences
- Usage Data: How you interact with our platform
- Device Information: Browser type, IP address, and device identifiers
2. How We Use Your Information
We use your information to:
- Process your reservations and facilitate transactions
- Send you notifications about available items
- Improve our platform and user experience
- Communicate important updates and promotions
- Ensure platform security and prevent fraud
3. Information Sharing
We share your information only in the following circumstances:
- Partner Establishments: Your name and contact details are shared with partners when you make a reservation
- Service Providers: Third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to certain data processing activities
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our platform or via email.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through our platform.